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ActiveSync for MDaemon: BlackBerry 10 Setup
MDaemon Messaging Server now includes support for Microsoft's ActiveSync®, which is a separately licensed over-the-air (OTA) ActiveSync (AirSync) server. ActiveSync provides synchronization of a user's default email, calendar, and contact data between their MDaemon/Webmail (WorldClient) account and an ActiveSync capable device.
ActiveSync for MDaemon installs along with MDaemon but it is a separate product from MDaemon and will only run as a trial for 60 days. After that, a one-time fee is required. The trial begins when you install MDaemon and enable ActiveSync for the first time.
*ActiveSync does not work with MDaemon Standard version.
Enabling ActiveSync in MDaemon
In MDaemon, ActiveSync can be enabled via a checkbox under the Setup | Mobile Device Management | ActiveSync menu.
NOTE: ActiveSync is a web-service extension and will not work if your web server (such as WorldClient) is not running on port 80 (for http) and/or port 443 (for https). ActiveSync will not work on other ports.
BlackBerry 10 Setup
- WARNING: When you enable ActiveSync for MDaemon the first time:
- It will wipe your existing contact and calendar data and replace it with your MDaemon data. Therefore, be sure you have a complete backup of your device before synchronizing for the first time. Consult your device's manual for instructions on how to back up your device.
- All first time syncs with ActiveSync will be a one-way sync from the server to the device. All subsequent synchronizations will be two-way.
- Choose Settings.
- Within System Settings choose Accounts (Setup email, contacts, calendar).
- You'll see an Add Account window.
- Use a swipe gesture to hide the keyboard and reveal the Advanced option at the bottom of the screen, then select it.
- Choose Microsoft Exchange ActiveSync.
- Note: It's important that your 'Username' value is only the bit before the @ sign in your email address as the BlackBerry will construct the logon name it sends to MDaemon using both the 'Username' and 'Domain' values you provide.
- If you've configured MDaemon ActiveSync to run over http:// rather than https:// the 'Port' value should be changed from 443 to 80.
- Fill in the following fields in the Add Account dialog:
- Description: Name it anything you like (example: MDaemon ActiveSync Account).
- Domain: The 'domain' portion of your Email address (example: example.com).
- Username: The 'user' portion of your Email address (example: user01).
- Email Address: Your full Email address (example: email@example.com).
- Password: Your Email password.
- Server: Your server name (example: mail.example.com).
- Port: Your MDaemon ActiveSync Port (example: 443).
- Use SSL: Choose On or Off (ask your MDaemon Administrator).
- Use VPN: Off.
- Push: On.
- Synch Interval: Manual.
- Synch Timeframe: 30 Days is fine.
- After completing these steps, you should be able to send and receive email successfully.